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Transcript Of The Demonstration Flight

31/08/2016 - Captain Bunn
Transcript Of The Demonstration Flight

Note: the clients who volunteered to participate in this course which was video taped did NOT have the benefit of the Strengthening Exercise, which was developed later. Though these volunteers did well, present-day clients who have learned and practiced the Strengthening Exercise can expect to do even better, since this exercise is designed to stop high anxiety, claustrophobia and panic before it can start

Because of all the noise on the flight, it is hard to pick out everything being said. So I have transcribed what was said and am sending you a copy now.

I hope this will help you get the maximum benefit from this DVD. The time code is included for reference. You can make a selection on your DVD player that will show the time code on the screen.

00:01:32

(Vicki) Umm . . I went through a lot of stuff last night and this morning.

00:01:35

I mean really why I couldn’t fly

00:01:38

and I really did imagery and

00:01:40

I really created myself

00:01:43

you know . . . in disaster.

00:01:47

and I feel my stomach is in knots

00:01:50

I feel nervous

00:01:52

but other than that

00:01:56

I keep saying to myself

00:00:57

is it OK . . . I mean, like . . .

00:01:59

I’m alright, I’m anticipating

00:02:02

I cannot say in all honestly ‘I’m – like – excited’

00:02:05

Umm . . . anxious

00:02:07

I’m anticipating

00:02:08

I’m glad it’s here finally

00:02:10

not doing it tonight

00:02:12

Um . . . and I feel a lot better

00:01:15

than I did when I left here yesterday

00:02:17

I feel like I’ve kind of worked through it,

00:02:19

a lot of stuff

00:02:21

and I know that a lot more to come on the plane

00:02:24

I know that that’s true, and I’m just leaving myself open

00:02:29

(Tom) It’s working out good

00:02:31

I don’t want to punch in anything . . .

00:02:36

You know what

00:02:38

I don’t know what I want them to fly us like

00:02:39

I’m going to check it out here.

00:02:42

I think I’m just going to give them (the pilots) a report card

00:02:44

I am.

00:02:45

That’s right – going to check it off and see if they did good.

00:02:49

I want to see, I want to see this

00:02:52

They were very nice, Alan, weren’t they nice?

00:02:55

See this lady here? See this lady?

00:03:06

“You are on a Boeing 737 airplane”

00:03:09

“This aircraft has four exit doors”

00:03:12

“One on each side of the front of the airplane”

00:03:14

“and one on each side in the back”

00:03:16

(Georgia) I’m fine. I can’t believe it

00:03:20

(laughter at Georgia who can’t believe she feels fine)

00:03:30

Oh, you’re a ‘plant’

00:03:32

Tom planted you in this group

00:03:41

We can even enjoy this

00:03:49

Did you enjoy it.

00:03:51

How do you feel now?

00:03:52

I feel terrific

00:03:54

I feel like there’s a big burden lifted

00:03:57

and I’m going to be fine

00:03:59

We’ve learned that the plane is safe

00:04:01

Everyone knows what they are doing

00:04:03

You might as well enjoy it

00:04:07

So that’s it, you know . . .

00:04:10

You get an ear-block

00:04:12

You just have to see an ENT (ear, nose and throat doctor)

00:04:14

and see if he can clear it for you

00:04:16

This is where I’m going to plan our next trip?

00:04:20

They are planning their next trip already

00:04:23

Yeah, we are planning our next trip for next month

00:04:25

I’m serious

00:04:26

We are going to have our own travel club going

00:04:29

Ah, yeah, the door is closed

00:04:31

Yep, we are all set with the door

00:04:33

(Georgia) We’re over the wing

00:04:35

Right over the wing – and look

00:04:37

(Tom) If you look out – can everybody look out on the wing

for a minute?

00:04:41

there are some panels out there

00:04:43

that are this long

00:04:44

and about this wide

00:04:46

Yeah, show them the “spoilers” , the “speed brakes” there, Van

00:04:51

If you are on the airplane and you feel its like going across

00:04:54

the Fifty-ninth Street Bridge (bridge with metal grid surface)

00:04:56

a metal bridge – it has a vibration in it

00:04:57

look out on the wing and you will probably see

00:04:59

that those flaps – those are the speed brakes – are up

00:05:03

Look out on the wing and you’ll probably see those

speed brakes are up

00:05:05

And that’s what is causing the airplane to slow down

00:05:08

or go down steeper

00:05:11

and what it does is it disturbs the airflow

00:05:13

and causes that sensation

00:05:15

the other thing it could be

00:05:17

is that the flaps may be being moved

00:05:19

up or down

00:05:21

that will also cause that

00:05:23

(Linda) Do you hear that? The flaps going down?

00:05:25

(Tom) In fact, while we taxi out

00:05:27

you want to know, you want to know the flaps are

out for sure

00:05:29

right here you can see it – the flaps you’ll see them

go down – you can

00:05:33

also hear them go down – I’ll point out the noise

00:05:35

(Linda) This isn’t the position we are supposed to

be in – when . . .

00:05:38

(Tom) This is the position for regular flight – not

for takeoff

00:05:41

This is not the takeoff position

00:05:43

(Linda) Where is that?

00:05:44

(Tom) I’ll show you that when the flaps go down

00:05:46

to the takeoff position I’ll show you that

00:05:47

(Linda) Alright

00:05:54

(Captain) “There’s two airplanes that have to push

back into the gate in the area behind us.”

00:06:00

“and we have to wait for the second airplane”

00:06:02

“to be cleared in”

00:06:07

(Alan) Well, unless we know how to fly backwards

00:06:09

I’m not worried about taking off right yet

00:06:18

(Tom) This one back here, see that door exit back there

00:06:21

Take another look around to your left there

00:06:23

You see that door? Look around to your left there

00:06:25

You see that door OK. That’s another way out

00:06:29

You just run back there

00:06:31

The stewardess opens the door

00:06:33

There is an escape slide – just slide down the slide

00:06:38

So that is the closest exit to us

00:06:40

This is the next closest – and over the wing

00:06:43

Remember – the one “over the wing exit” is something

you can open yourself

00:06:48

If you want to take care of yourself on an airplane

00:06:51

the safest place to sit is by that over-wing emergency exit

00:06:56

In a crash, very, very seldom

00:07:00

are people killed by impact

00:07:02

but are killed by smoke because they don’t get out of the

airplane fast enough

00:7:21

(Van) Yeah, you can stand up – you can stretch your legs

00:07:25

You can’t – but you gotta understand

00:07:28

that this airplane is only going to be flying

00:07:31

for an hour and a little bit

00:07:38

(Georgia) What are they?

00:07:43

(Tom) The over-wing exit is the safest place to sit

on the airplane

00:07:47

(Tom) Just tell them that (you want the over-wing exit)

00:07:50

and they will give it to you

00:07:51

and therefore you will know you have

00:07:53

your own personal way out of the airplane

00:07:55

(Marguerette) But, I know that the . . .

00:07:56

(Tom) He’s starting the engines

00:07:57

(Tom) You know what?

00:07:59

(Marguerette) I know that the pilots’ windows open –

you can get out there

00:08:06

(Tom) Hey everybody

00:08:08

take a look out on the wing, the flaps – they are in

the take-off position

08:08:10

(Linda) That’s the slice position

08:08:12

(Tom) The takeoff position and there’s kind of a

split between them

00:08:16

That’s the take-off position on this airplane

00:08:18

Every airplane is a little different

00:08:20

But they are set for take-off now

00:08: 24

(Linda) Did you see that?

00:08:26

Take a look at the flaps

00:08:28

you can see they’re in the take-off position

00:08:32

(Linda) Ah, good

(Tom) Good

00:08:34

I like this – I like taxi – Isn’t this fun?

00:08:37

(Tom, kidding) Can we go back now?

00:08:38

(Linda) This is when I want to say to the captain

00:08:40

(Linda) I’ve had enough you can take me back now

(Tom) What are you smiling about?

00:08:42

(Vicki) Huh?

(Tom) You’re looking good now

00:08:44

(Vicki) I feel really good.

(Van) Yah, yah, yah

00:08:46

I can’t believe I’m really here

00:08:49

but when we get . . . up

00:08:51

I’ll let you know later – I’ll let you know

00:08:53

but it’s like legal to have an OK flight

00:08:57

That’s alright

00:08:03

(Capt) Flight attendants prepare for takeoff

00:09:05

What did he say?

00:09:06

Flight attendants prepare for takeoff

00:09:08

that means if they were up walking around in the

aisles, to sit

00:09:11

(baby makes noise)

You’re going to be in the movies now

00:09:39

(Vicki) That’s the end already – that’s already

the end

00:09:47

(Alan) Let’s see what’s in the magazine

00:09:50

(Vicki) . . . in Korea

00:09:52

(Vicki) Talking about Korea . . .

did you watch any of the Olympics?

00:09:56

(Alan) Well, the “open”.

00:10:00

(Linda) Now, this is it, huh?

00:10:02

(Tom) Almost it. OK.

00:10:03

(Linda) Fifteen seconds

00:10:05

(Tom) OK, we’re going to be rolling in

about fifteen seconds

00:10:07

Now listen, everybody, he’s going to push

the throttles up

00:10:11

It’s going to push you back in your seat

00:10:13

Then look out the window, see if you can

estimate out speed

00:10:16

When we get up to about 120

00:10:18

He’s going to pull back on the wheel

00:10:20

the nose is going to go into the air and

off we go

00:10:22

so look out the window when we start

rolling

00:10:31

(Linda) This is loud

00:10:33

(Tom) Lots of noise

00:10:35

OK how fast are we going now?

00:10;37

Take a look out the window and see how

fast we are going

00:10:40

(Linda) FAST (and laughs)

00:10:42

(Tom) Fast, OK – How fast?

00:10:44

(Linda) Eighty – you think?

00:10:46

(Tom) Yep – that’s good, right?

00:10:50

(Tom) We’re just about ready to bring

the nose up

00:10:52

(Tom) OK reach out and bring the nose

up, pull back

on the wheel

00:10:56

There we go, here we go

00:11:00

(Linda) Whoo hoo (aughts)

00:11:03

(Tom) Making a turn to the right – making

a turn to the right

00:11:07

(Linda) I can see my house

00:11:09

(Tom) Where do you live?

00: 11:16

(Tom) It’s just that that there was much happening

– like there is for you right now

00:11:21

(Tom) OK, what they just did is they reduced the power

00:11:24

Did you hear it get a little quieter?

00:11:26

They pull back the throttles to make it quieter for people

00:11:29

who live below this airport area

00:11:34

(Van) Yankee Stadium

00:11:36

(Tom) Why don’t you ask how Alan is doing?

00:11:38

(Linda) Alan, Alan, how are you doing?

00:11:42

(Alan) Fine, but you know there’s nothing to

worry about right now

00:11:45

It was bumpier going to LaGuardia (airport)

00:12:01

(Georgia) This is the turbulence

00:12:07

(Tom) Yeah, that was turbulence

00:12:17

(Vicki) Hey, Alan

00:12:20

(Alan) I can see my house – I can see my apartment house

00:12:31

(Tom) That was just a little bump in the air

00:12:33

That was turbulence

00:12:35

(Linda) Yeah

00:12:36

Comfortable

00:12:38

(Tom) Just like going down the road in your car and

you hit a little bump

00:12:40

(Linda) It’s almost, it’s almost like a train, you know,

because

00:12:43

It took a long time for me to get on a train

00:12:46

And when I’m on a train – it looks like McDonald’s

they are serving

00:12:50

And I, uhh, it’s like a train, it’s almost like a train

00:12:54

(Tom) Except a train usually goes sideways

00:12: 56

(Linda) Yeah, I like that, tut-su, tut-su. It’s like being

rocked in your mother’s arms

00:12:58

(Tom) Yeah, up and down, that’s different stuff

00:13:00

(Linda) Yeah, that’s not too good

00:13:01

(Tom) Every time you start to feel down . . .

00:13:03

(Linda) Why are we doing that?

00:13:05

(Georgia) What is that?

00:13:07

(Georgia) Why do we need to . . . why can’t we just

go in a straight line?

00:13:09

Why are we turning?

00:13:11

(Tom) Because . . .

00:13:12

(Georgia) We’re turning

00:13:14

(Tom) We’re making a little turn

00:13:16

(Tom) What happens is they have these highways

built in the sky

00:13:19

So that traffic going down to Washington goes

one route

00:13:22

The traffic coming back goes a different route

00:13:24

It’s like a one-way highway, so they go out this way

and make some turns

00:13:27

The ones coming back from Washington make some

turns just to stay out

of each other’s way

00:13:31

(Georgia) So we are going to be doing that every so often

00:13:33

(Tom) Once in a while, yeah, and then also the

navigation stuff . . .

00:13:37

You know, the wind changes, and sometime you have

to make a little turn left or right

00:13:40

Just to keep on the highway – actually its an airway –

but you know, it’s like a highway

00:13:46

And wind blows it a bit

00:13:49

You know, actually when you are driving your car,

you make a little adjustment now and then

00:13:52

(Georgia) Right

00:13:53

(Tom) It’s the same thing in the air

00:13:59

(Tom) You must be down to a “two” (anxiety scale

of zero to ten)

00:14:00

(Georgia) I would, I would like to know – right now –

what’s your anxiety level

00:14:02

(Linda shakes her head)

00:14:04

(Georgia) None?

00:14:06

(Linda) Fine!

00:14:07

(Tom) What does that mean?

00:14:08

(Georgia) You look fine

00:14:10

(Linda) Better? Did it look like I was going to l

lose it back there for a while?

00:14:12

(Tom) It wasn’t that bad. Not that bad. What are

you at now?

00:14:16

(Linda) I’m fine, I . . .

00:14:18

(Tom) So what’s fine? A “zero”?

00:14:20

(Linda) No I feel like

00:14:21

(Tom) Zero?

00:14:22

(Linda) About a “one”

00:14:23

(Tom) You’re kidding!

00:14:24

(Linda) Matter of fact, I’m mad at myself

00:14:29

For not feeling though . . . I thought this whole trip

00:14:33

so far was going to be a “ten”.

00:14:38

(Tom) . . . asking how long this (turbulence) is going to last

00:14:40

(Linda) I really . . . I really just – I feel like my brain was

going to explode

00:14:43

(Tom) What did I tell you?

00:14:45

You remember what I said, as long as you stay in

your movie

00:14:47

so let’s go ahead.

00:14:48

You didn’t want to come out of your movie

00:14:50

So I went ahead and what? To supported your movie

00:14:52

(Linda) Yeah

00:14:53

You went to the end of your movie

00:14:55

And then what do you do at the end of a movie?

00:14:56

You walk out of the theater

00:14:58

(Linda) Yeah

00:15:24

(Vicki) What would you like to know?

00:15:26

(Interviewer) How do you feel? What was the takeoff like?

00:15:30

(Vicki) The takeoff was . . . ah

00:15:32

I mean I was scared during the takeoff

00:15:34

I have to say that I was not really – I mean – you sat next

to me – I wasn’t panicky was I during takeoff?

00:15:38

Nervous

00:15;39

(Alan) No but you had going down your face

00:15:41

(Vicki) Yeah I was nervous during the takeoff – until we

finally hit elevation

00:15:45

When we hit elevation, I – you know – my body started to relax

00:1:49

I didn’t panic and I didn’t have a panic attack – I didn’t have

any of those things

00:15:53

(Interviewer) What was the worst part

00:15:55

(Vicki) The takeoff – getting – making – having the flight go

00:16:00

faster and faster and faster until it reaches up – until it levels

00:16:04

(Interviewer) You think it would be that easy?

00:16:07- 00:16:11

(Vicki) It was petty much the way I had pictured it this morning

00:16:12

That’s the toughest part for me, is that takeoff

00:16:15

And now, I mean, I’m relatively, I mean I’m OK

00:16:20

I’m not sitting here totally relaxed

00:16:23

but I think I’m as relaxed as I could possibly be

00:16:25

for my first flight after eight years

00:16:28

(Alan) I didn’t realize it was that long

00:16:29

(Vicki) So, here (points to Alan)

00:16:31

(Interviewer) Alan?

00:16:33

(Alan) Yes

00:16:35

Run the questions by me again – I’m not

00:16:37

(Interviewer) How did you feel taking off?

00:16:38

What went through your mind?

00:16:43

(Alan) I noticed that . . . from my knees down

00:16:49

I felt as though I was weak-kneed

00:16:52

Ahm . . . but I was also surprised by it because the rest of me

00:16:57

didn’t feel too bad

00:16:59

Ah . . .

00:17:02

it – nah – I had people to talk to

00:17:07

which makes it for a little bit of an unread situation

00:17:10

(Linda) I hated the beginning

00:17:13

I really thought I was going to lose it – I thought

00:17:15

. . . ah . . . it was the same exact feelings of

00:17:17

what I had before and I knew I was going to have – I mean

00:17:22

what I went through I had practiced many times

00:17:25

and I didn’t want to go through that

00:17:27

and I thought that I was going to go through this whole movie

00:17:31

of sheer hell

00:17:33

for this whole flight

00:17:36

and I didn’t think my body could take that that sheer

00:17:40

that’s the hardest thing – when I tell you –

that I ever had to do in my whole life

00:17:44

is sit here

00:17:45 – 00:17:47

the hardest thing

00: 17:47

(Captain) We are at twenty thousand feet now, six miles

east of Lancaster Pennsylvania

00:17:52

(Alan) We are almost home

00:17:54

(Captain) We will be passing over Gettysburg . . .

00:17:57

(Linda) I really thought I was going to say, Tom, thank

you but I can’t do it

00:18:00

I, I really . . . and I said to Marguerette, walking down

00:18:05

I said, Marguerette, I want to cry before I get there because

00:18:09

I had so much emotion built up to the top

00:18:12

that I wanted to really cry – just get it out of me, but uh,

00:18:1

and then I thought, well I could control it, you know, and

00:18:20

then, the ‘Old Linda’ came back and said,

00:18:23

You Jerk – why do you have to do this, you know . . .

00:18:26

What are you proving

00:18:28

and I said

00:18:30

Yeah, you’re right, you know, let’s get the hell out of here

00:18:33

Your mother isn’t dying some other state, let’s just

get out of here

00:18:36

Let your husband go on these other flights

00:18:39

(Alan) There were certain points where would

feel like a surge of adrenalin

00:18:45

and then I realized – you know – the thing that he talked

about -that I was making a movie

00:18:49

You know . . . I . . . just find my mind dwelling on

00:18:54

like the vibration under my feet

00:18:56

which . . . why should I

00:19:01

You know, if I dwell on the thought of course I going to start

00:19:04

making a movie out of it

00:19:06

so, then I go into the thing of looking around me

00:19:08

and just really occupying my mind

00:19:10

but not occupying my mind,

00:19:12

thinking of as many different things as I can

00:19:15

ah . . .

00:19:18

(Interviewer) How do you feel now?

00:19:20

(Alan) Fine, and . . . uh . . .

00:19:23

to tell you the truth I’ve been more nervous some nights

00:19:26

on the subways in some neighborhoods

00:19:29

(Interviewer) How do you feel right now?

00:19:30

(Linda) Very good. Am I talking to you? Am I making sense?

00:19:32

I feel good

00:19:34

I like it

00:19:35

(Tom) What?

00:19:36

(Linda) I like it, I like it, it’s nice

00:19:38

But I don’t want to look out the window

00:19:40

(Interviewer) How has the flight been for you so far?

00:19:42

(Georgia) It’s fine

00:19:44

It’s really fine

00:19:46

I’m not having any problems at all

00:19:48

(Interviewer) At any point along the flight, did you

get that nervous feeling back?

00:19:50

(Georgia) I was nervous sitting in the airport

00:19:55

and, uh, but I knew it was something I had to do

for my own self

00:20:00

and once I got on the plane I’m, I’m really trusting

what we learned in the course

00:20:05

and it’s fine, everything is working out fine

00:20:26

(Georgia) OK. Where are we going next?

00:29:28

Well, we have two people here

00:20:31

Where’s the next good second (place to fly)?

00:20:51

(Linda) Now, now we’ve leveled off?

00:20:54

(Tom) Yeah, we’re level but he’s pulled he power back just a little bit

00:20:56

so he may be getting ready to start down again

00:21:00

(Georgia) Now my old movie would have been, we

were speeding up

00:21:03

because we were in trouble and we had to get out of

there real fast

00:21:06

(Tom) Yeah

00:21:09

(Georgia) Out of somebody else’s way because they

were going to hit us

00:21:11

. . . would have been my old movie

00:21:13

(Linda) Is this a lot (of turbulence) – or is this normal?

00:21:16

(Tom) If you asked the captain about this, he would

probably say, “What Turbulence?”

00:21:21

(Linda) It’s foggy because we are going through

clouds, huh?

00:21:23

(Tom) We’re in clouds but we will come out of the clouds

and we’ll be able to see the ground

00:21:26

So right now just notice how much flaps – see it’s kind of

lined up with that edge of the wing –

00:21:31

makes the wing go up and down – that’s how he’s

controlling (the plane)

00:21:33

You feel a little funny feeling there just a moment ago?

00:21:36

(Linda) Yeah

00:21:37

(Tom) Yeah, that’s – the aileron is the thing that makes

the wing go up or down

00:21:41

So if you watch that

00:21:43

you can see that that’s changing

00:21:45

and that’s causing the wing to go up down

00:21:47

or he hit a bump and he’s using that to correct to bring

the plane back to level

00:21:50

(Georgia) See now my movie would have been also

that it’s broken and it’s not working and that’s why we’re bumping . . .

00:21:55

(Linda) Look at that, look at that, look, look, look, look

00:21:58

(Tom) What do you see?

00:22:00

(Linda) Land

00:22:01

(Tom) My God, it’s really there

00:22:03

In a minute, you are going to hear a noise . . .

00:22:05

It’s going to go like this (sound like a blender)

00:21:09

There it is – that’s it

00:22:11

(Linda) Where is it?

00:22:12

(Tom) The flaps are going down

00:22:14

You hear that noise?

00:22:15

(Linda) Yes, I can see them, yes

00:22:16

There are sliding out

00:22:17

(Tom) The wing is getting bigger

00:22:18

It’s like the airplane – you know like a seagull

comes in for a landing –

00:22:21

he puts his feathers out?

00:22:22

That’s the aluminum feathers

00:;22:24

(Linda) Why, why is this, now?

00:22:25

(Tom) This is the airplane’s aluminum feathers

00:22:27

He’s making the wing bigger so we can slow down

00:22:29

and land at a slow speed – not a fast speed

00:22:32

(Linda) OK. Why, why are we going up and down?

00:22:35

Yes, why are we going up and down in the air?

00:22:36

(Tom) When you make the wing bigger – when you make the wing – listen

00:22:39

Listen . . . are you listening?

00:22:42

When you . . . make the wing bigger – it’s more reactive to

those little bumps

00:22:45

(Linda) Yeah

00:22:47

(Tom) You remember your dad’s little airplane – it bounced

around a lot because

00:22:49

it had a big wing on it for its size

00:22:51

(Linda) OK

00:22:52

(Tom) We make the wing bigger – the ride isn’t as good anymore

00:22:55

(Linda) Oh yeah? (NOTE: SOUND OF FLAPS GOING DOWN)

00:22:56

(Tom) That’s right

00:22:57

Now the flaps are getting bigger (NOTE: SOUND OF FLAPS GOING DOWN)

00:22:59

Hear?

00:23:00

(Linda) Yeah . . . yeah (NOTE: SOUND OF FLAPS

GOING DOWN)

00:23:02

(Tom) The wing is getting bigger

00:23:02

(Linda) Yeah

(Tom) That means we can fly slower

00:23:04

(Tom) Now he going to slow the airplane down

(Linda) It’s almost like we stopped in mid-air

00:23:07

(Tom) It’s floating along

00:23:08 (“UNITED 9560 TOWER AT THE MARKER 119.1)

00:23:11 (PILOT REACHES DOWN TO CHANGE

RADIO FREQUENCY

00:23:13 (“GLIDE SLOPE ALIVE”)

00:23:15 (COPILOT REACHES FOR GEAR HANDLE)

00:2315 (“GEAR DOWN”)

00:23:16 (“FLAPS 30”)

00:23:18 (NOTE: SOUND OF GEAR GOING DOWN)

00:23:19 (“FINAL DESCENT CHECKLIST COMPLETE”)

00:23:21 (NOTE: SOUND OF GEAR GOING DOWN)

(Tom) This is the gear going down

00:223:23

(Linda) This is the gear going down

00:23:24

(Tom) That’s the gear going down

00:23:25

(Linda) Do you hear that, Alan? That’s the gear

00:23:27

(Tom) OK.

00:23:29

(Tom) Now, we’re going about 135 – 140 miles an hour

00:23:35

Now he pushed up the power – he’s got this airplane

00:23:37

exactly where he wants it to hold this speed to

go down and land

00:23:41

All set up

00:23:43

(Georgia) This is the way it’s supposed to be?

00:23:44

(Tom) This is exactly the way it’s supposed to be

00:23:48

(Pilot) OK, speed’s good

00:23:49 – 00:23:51

(Pilot) Flaps verified at 30 – you’re on profile

00:23:51

(Pilot) Looking good

00:24:08

(Pilot) Looking good

00:24:19

(Pilot) Fifty (feet above the runway)

00:24:21

(Pilot) Thirty (feet above the runway)

00:24:25

(Pilot) OK

00:24:27

(Pilot) OK

00:24:29

(Pilot) OK

00:24:30

(Linda) Son of a gun, I did it

00:24:34

(Linda) Alright

00:24:35

I didn’t think I was going to do it

00:24:37

(Tom) There’s the speed brakes

00:24:39

Look out the wing

00:24:40

(Linda) Yeah

(Tom) That’s the speed brakes

00:24:42

(Linda) That’s the who?

(Tom) Speed brakes

00:24:43

(Tom) That helps us slow down

00:24:48

(Clicks: flap lever being moved up, forward, then stowed)

00:24:51 (“CLEAR ON THE RIGHT”)

00:24:52 (Flap Warning Horn sounds)

00:24:58 (“TAXIWAY’S CLEAR”)

00:25:01

(Vicki) I know, it’s hard to believe I really did it

00:25:03

(Alan) I know, I, I

00:25:05

(Vicki) I know . . . it’s a really nice feeling

00:25:08

(Alan) This is going to be the first plane ride in years

that I don’t need

00:25:11

a couple of days to recuperate from

00:25:13

Yeah, I just . . . ah . . . I feel great

00:25:18

I think going back – like I hope I can go through it –

you know without

00:25:22

the anxiety but I feel great now

00:25:26

You did it – go call your husband

00:25:30

I can think of all these people in New York I’m going to call

00:25:33

Applaud yourself

00:25:35

(Vicki) I know – I know – that’s why I’m crying –

00:25:37

I can’t believe it

00:25:38

(Alan) I can’t believe it either

00:25:43

God, it was a long struggle

00:25:46

(Van) From Kennedy Airport, from home . . .

00:25:50

(Vicki) And now it’s over

00:22:54

(Vicki) And now I have to talk to the captain

00:25:57

(Copilot) He’s standing right outside the door there

00:25:59

(Flight Attendant) You’re smiling

00:26:02

(Copilot) Thank you for coming with us

00:26:12

(Captain) Do you feel better now?

00:26:13

(Marguerette) Yes

(Captain) That’s great

00:26:15

(Alan) It was almost too smooth

00:26:18

(Marguerette) Oh Alan

00:26:19

(Alan) I mean, it was

no challenge

00:26:20

(Captain) Where are you going now?

00:26:21

(Alan) That is the way it should have been

(Marguerette) Well, we’re going to hang out and then

go back to New York

00:26:23

and it was the way he told you to expect it to be

00:26:25

(Marguerette) Alan . . .

00:26:27

(Captain) It was pretty smooth there

00:26:29

(Captain) Well, I’m glad you enjoyed it – I wish you

could have seen the ground, but you didn’t want to

see the ground

00:26:33

(Marguerette) Oh, I did – I looked –

00:26:34

(Captain) Good

00:26:35

(Marguerette) I looked down – it was OK

00:26:39

(Captain) You feel better now – I can tell by your

face – you look great

00:26:43

(Captain) Where else can you go about 300 miles

in about 45 minutes?

00:26:46

(Vicki) Right

00:26:48

(Captain) That quick

00:26:49

(Captain) Bye bye

00:26:50

(Interviewer) Alan, What advice would you have

for somebody who was going to try and overcome

their fear of flying?

00:26:56

What have you learned that you could sort of impart

to someone else?

00:27:02

(Alan) Right now what goes through my mind as the

most important thing is

00:27:06

when Tom talked about what’s happening right then

and there

00:27:12

Sure there was turbulence at certain points – minor –

I have to say it was overall a very smooth flight,

00:27:17

but the turbulence happened when it was supposed to

00:27:20

when I could expect it

00:27:22

in the clouds

00:27:25

its common, so when I feel turbulence, I look

out the window

00:27:28

I’d see we are in the clouds – it’s OK

00:27:31

this is where I’ve trained myself to expect it

00:27:34

so it was fine – I could deal with it

00:27:37

Really the whole thing is keeping everything in a

proper perspective

00:27:44

It’s funny – at the start of this

00:27:47

there was a side of me that had everything in

proper perspective

00:27:49

but it didn’t mean much, and I know that talking to

someone who hasn’t done this program

00:27:53

I’m probably speaking a foreign language to them

00:27:56

but there comes a point where

00:28:00

the other half does listen, you know, and

00:28:02

you kind of keep things in perspective and you can say

00:28:04

yeah, I don’t particularly care for this but – I may

not even like it

00:28:08

I may not like it, but I don’t have to worry about it

00:28:11

(Interviewer) How do you feel right now?

00:28:13

(Alan) Elated. I, I have a little bit of a headache, you

know, but

00:28:18

that doesn’t bother me – I just

00:28:22

feel like I accomplished something – I hope that this stays

with me

00:28:25

you know, I hope on the way back I don’t have any trouble

00:28:30

We are talking now about our next trip – we really want

to go out again

00:28:35

a little more on our own

00:28:39

and I feel like a whole new world – well an old world

has come back to me I should say

00:28:43

and I can start considering, you know, on my vacation

going to Europe

00:28:48

going anywhere that I can afford, you know

00:28:51

I don’t have to just look at cruises or train – AMTRAK

trips, you know

00:28:56

and all East Coast things, you know,

00:28:58

and I don’t have to buy the books on, you know

00:29:00

“Week-end Trips” and “Bed and Breakfast on Long

Island” – you know

00:29:05

I can look to go back to Italy, you know, wherever I want

00:29:09

wherever a plane will go

00:29:11

The other thing I just think a couple of days ago

00:29:14

I wouldn’t have believed this

00:29:17

I hoped to feel like this

00:29:19

And – uh – still it’s a very tenuous situation with me but still

00:29:23

I had hoped to feel the way I feel now

00:29:26

and I didn’t see any way that I would

00:29:30

and I knew that other people did and that was enough

00:29:32

to get me through the program, but

00:29:35

I really didn’t see how it would connect – but it did

00:29:38

There’s something about it that just . . .

00:29:39

. . . clicked

00:29:40

(Vicki) Basically, the only problem that I had – you

know – that I had

00:29:45

was on take off

00:29:48

The take off was a little bit

00:29:51

I was a little bit – ah – tense

00:29:54

I was a little bit tense

00:29:56

when it came to take off

00:29:58

Other than that, once we got to final elevation

00:30:02

I have to say though I was really OK.

00:39:04

I mean some of the little bumps and turbulence – I

mean – there was really no turbulence

00:30:08

but the couple of little ripples that we had were

00:30:11

you know, slight concern but no big deal.

00:30:15

I mean the rest of the flight was – was fine.

00:30:18

And I would absolutely get on – I’m going to get

on the flight going back

00:30:21

and I would hope that I could fly every other week

just to keep this up

00:30:27

so that each flight gets better and better and better

00:30:31

so that for me working on the take off area which is

the area that’s the biggest problem for me

00:30:36

that would get less and less

00:30:40

(Interviewer) Is there any one thing that you’ve

learned about this program?

00:30:44

(Vicki) Well I’ve worked through a lot of real heavy

stuff and I think

00:30:48

that my issue about control and needing to control

something and letting go was a real big issue for me

00:30:55

and being on that plane you are totally out of control

00:30:58

you are absolutely at the mercy of somebody else

running that plane

00:31:02

somebody else has your life in, in – you know – in

their hands

00:31:06

and that was real hard for me and I was able to

absolutely let go

00:31:10

I mean I checked the cockpit and checked out the

pilot and the copilot and he passed my test

00:31:15

and he was fine

00:31:17

and that made me feel real comfortable

00:31:19

and also the fact that I knew what they were

doing with they lifted out

00:31:23

I mean I remembered when we did the practice

in the cockpit

00:31:27

and that helped me a lot

00:31:29

and I think knowing just a little bit helps me

00:31:31

I mean for me personally now I would want to go

00:31:34

and take lessons on learning the mechanics of

the plane

00:31:36

because that would make me feel more comfortable

00:31:38

(Interviewer) How do you feel right now?

00:31:40

(Vicki) Now I feel really good

00:31:42

I do – I feel really good – I

00:31:43

I guess you know what it is

00:31:45

I feel really numb

00:31:47

because I keep my

00:31:50

my – my – my intellect says, hey you really did it

00:31:52

and my inside says – does it – like I feel numb

00:31:55

because this is eight years of work that I’ve been

working on this

00:31:59

and to finally do it

00:32:00

it’s maybe like being pregnant for nine months

00:32:03

and then finally you’re working and you’re

working on it

00:32:06

and finally you go into labor and you

00:32:08

and you give birth

00:32:11

and it’s almost anti-climatic

00:32:13

so at this point – I mean – I’m really

00:32:16

I’m really happy and I’m real proud of myself

00:32:18

I really am real proud of myself

00:32:19

I feel really good that I was able to do it

00:32:21

because for me it was real hard

00:32:23

this was like the ultimate for me

00:32:25

absolutely the ultimate

00:32:27

and it’s just a feeling of wonderful

accomplishment

00:32:33

(Interviewer) What advice would you have

for someone who hasn’t flown yet?

00:32:36

They have been watching you go through

this whole thing for the past three days

00:32:39

But if they haven’t taken the flight, is there something

that you’ve learned that you can impart to them?

00:32:45

(Georgia) Yeah, my advice would be just to take

the chance.

00:32:49

And I think we all found out that it’s OK

00:32:52

We’ve learned techniques to change our negative

feelings into positive feelings

00:32:57

We’ve learned that the plane is very safe

00:32:59

We’ve learned to trust other things and I think that

00:33:02

the big thing is we’ve learned to trust ourselves

00:33:06

(Interviewer) Having taken the flight, how do you

feel right now?

00:33:09

Do you consider it a big success?

00:33:13

(Georgia) It’s, it’s a strange feeling

00:33:17

because for me it’s been six years of total avoidance

00:33:21

and this was the last big thing that I had to

accomplish before I could

00:33:26

grow up and be the adult and really put my life in

order and do what I wanted to do

00:33:32

and it’s scary on one hand that – that it’s over

00:33:35

and then on the other hand it’s this big weight

00:33:39

is off my shoulder

00:33:41

(Linda) You have to remember to . . . uh

00:33:45

when I went on the flight and I lost it before I took off

00:33:48

I, I couldn’t remember what I was supposed to do

00:33:52

because my anxiety was so enlarged

00:33:55

that I got tunnel vision

00:33:57

and all I could see was the door and I’m trapped

00:34:00

and it’s going to be pure hell

00:34:02

um, I would suggest

00:34:05

practicing and practicing

00:34:07

picking out colors, a shirt, a watch

00:34:10

a pen, that helped immensely

00:34:14

not putting things in a jar – that did no work for me

00:34:16

but this, bringing yourself back to reality

00:34:19

because if you can remember

00:34:21

I couldn’t even pick out the color of the seat right

00:34:23

the colors just didn’t come to me

00:34:24

but then afterward

00:34:26

I could pick out the colors

00:34:28

and another thing that made me very nervous

00:34:31

if you notice that I’m handicapped and I was afraid

00:34:33

all this time that I couldn’t walk on the plane right

00:34:36

I would mess up – I wouldn’t be able to sit right

00:34:39

my leg wouldn’t be right

00:34:40

but I was very comfortable with that

00:34:43

(Interviewer) What have you learned over these

last couple of days?

00:34:48

(Linda) That there’s two people –

00:34:51

two personalities –

00:34:55

and sometime you have to let that little guy

00:34:57

that keeps saying “no you can’t do it – no you can’t do it”

00:35:00

say, “yes, we can do this”

00:35:02

“we’ll help each other through it”

00:35:04

and we can do this

00:35:06

I cannot tell you what a – what a feeling it is to

stand in Washington DC

00:35:11

and feel great

00:35:13

It was quite an accomplishment

00:35:14

I’m very proud of myself

00:35:16

(Interviewer) Van, what did you learn today?

00:35:18 Did you realize so many people were

afraid of flying?

00:35:21

(Van) Let me go back a little bit in time

00:35:24

Two days ago my boss said, “Hey look, I got a

fear of flying group”

00:35:28

and, ah, he gave me Captain Bunn’s name and said

00:35:32

“Can you talk to them for a few minutes?”

00:35:343

So I said “Yeah, I can handle that”

00:35:37

ah, but when I came up here

00:35:39

I really kind of got into it, and

00:35:42

and began to understand that there are more

people out there

00:35:46

that have this, the fear to fly

00:35:52

and, and is not just a, just an uneasy feeling

00:35:54

it’s a panic type of fear

00:35:58

and, uh, some of the things that, that we do

00:35:03

or portray in our daily activities running an airline

00:36:08

doesn’t do anything to wash away those fears

00:36:12

So I think maybe as I go one from this point

00:36:16

that I’ll keep that in mind more

00:36:19

and I’ll be able to hopefully

00:36:21

conduct the business that I’m in of maintaining

airplanes

00:36:25

and, and when we have a mechanical problem

00:36:29

and we’re on a delay

00:36:31

that we can tell people in a layman’s type of language

00:36:35

what the problem is and what we’re doing to correct it

00:36:38

so I, you know, I’ve come away from this with

00:36:41

a better understanding of what a lot of the general

flying population has to go through

00:36:46

(Interviewer) Are you proud of it?

00:36:47

You know, I tell you what

00:36:50

I really feel kind of choked up

00:36:52

it’s interesting to see people

00:36:55

conquer something that is

00L36:35

extraordinarily frightening to them as anything

that they have ever experienced

00:37:02

and, and yes, I do, I do feel proud of them

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